# Customer Stories

Companies using Mindee see significant improvements in their document processing operations after implementing it.

up to 10x

Instant processing capacity

-95%

Manual data‑entry time

~1 sec.

Document turnaround time

### CarlaBella  
  
  
Europe  
  
HR Tech  
CarlaBella revolutionizes business travel expense management with Mindee OCR  
[Read full story](https://www.mindee.com/case-study/carlabella-ocr-expense-automation)

### Spendesk  
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Europe  
  
FinTech  
Spendesk accelerates spend management with Mindee OCR  
[Read full story](https://www.mindee.com/case-study/spendesk-spend-management)

### Indy  
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Europe  
  
FinTech  
Revolutionizing receipt management with Indy  
[Read full story](https://www.mindee.com/case-study/receipt-management-indy)

### PayFit  
  
  
Europe  
  
HR Tech  
PayFit + Mindee: A French tech partnership that simplifies expense management for European SMBs  
[Read full story](https://www.mindee.com/case-study/payfit-mindee-french-tech-partnership-simplifies-management-european-smbs)

### Lucca  
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Europe  
  
HR Tech  
Lucca transforms HR expense management with Mindee OCR  
[Read full story](https://www.mindee.com/case-study/hr-expense-lucca)

### Freedz  
  
  
Europe  
  
Real Estate  
Freedz x Mindee: when bill processing becomes child’s play  
[Read full story](https://www.mindee.com/case-study/neovacom-publisher-freedz-solution-integrates-mindees-apis-boost-capabilities-its-e-invoicing-platform)

## FAQ to Know More About Mindee's API

### Can your solution handle custom document types?

Yes, our platform can be trained on your custom document types. We offer a user-friendly interface for defining custom document types and extraction fields, and our professional services team can assist with training and optimization.

### What accuracy levels can we expect?

Our customers typically see accuracy rates between 85-95% out of the box, with continuous improvement over time as the system learns from your documents.

### Is integration complex, or does it require training time?

No. Mindee’s API-first approach allows you to **go live in minutes**. The complexity of document processing usually depends on whether you choose to build an infrastructure or consume an intelligent service.

### Can I integrate Mindee API with a business tool (ERP, CRM, etc.)?

Mindee’s API is RESTful and **returns data in JSON format**. To connect Mindee to your business tool, you can use **Mindee’s REST + JSON API via an ERP/CRM connector**, HTTP steps, or webhooks.

### How is data security ensured during transfer between the API and an ERP/CRM?

Every interaction between your ERP/CRM and the **Mindee API is protected by industry-standard TLS (Transport Layer Security) encryption**.